Customer Support

Shipping & Delivery

 

All Giant Balloons will be shipped to all UK addresses by Royal Mail. 

Our delivery options are as follows…. 

Standard Delivery: received within 3-5 working days of order

Price: 

  • Standard up to 2kg: £3.95

  • Standard over 2kg: £6.00

Price determined at checkout. 

FREE STANDARD UK SHIPPING ON ORDERS OVER £100

PLEASE NOTE:

-Orders placed after 12pm will be carried over to the following working day. 

-Working days are Monday to Friday excluding weekends and bank holidays.

-We ship Monday-Friday. We do not dispatch parcels during weekends or on bank holidays. 

International delivery -Please get in touch. 



Returns

 

As all of the products on our shop are part of a Clearance Sale we can't except returns and exchanges at this moment in time. 

Please be aware, we can't be responsible for balloons bursting during or once inflated and we can't offer refunds on these use items. All balloons are checked before dispatch for any manufactural fault. 

 

Balloon Care

Please avoid rough handling the balloons once inflated. They aren't to be used as toys.

Keep balloons at room temperature, avoiding direct sunlight and cold places e.g garages/garden sheds.

Do not keep in cars for long periods of time.

Do not release giant balloons into the air. 

Inflation of balloons to be done by an adult.

If small children are around please be aware that fragments of balloons can be a chocking hazard.

All our balloons are made from 100% latex so please consider anybody who has allergies. 

Do not deliberately inhale helium. Although not poisonous, this gas can cause serious damage to your lungs and could result in death. This warning is endorsed by the British Compressed Gasses Association.

All helium cylinders to be handled with care.

Please follow all instructions provided with the order.

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